Refund policy
Refund Policy
Last Updated: July 13, 2026
Refund Policy
At First World Hospitality, we are committed to providing reliable staffing solutions and exceptional service to our clients.
Because we provide professional staffing services rather than physical products, the following refund policy applies.
Staffing Services
Payments made for staffing services are generally non-refundable once staffing has been scheduled, employees have been assigned, or services have begun.
If a staffing request is canceled before staff have been assigned or work has commenced, refund eligibility will be reviewed on a case-by-case basis.
Service Concerns
If you experience an issue with the services we provide, we encourage you to contact us as soon as possible.
We will work with you promptly to investigate the matter and, where appropriate, provide a reasonable resolution. This may include replacing staff, adjusting future services, or another mutually agreed solution.
Billing Errors
If you believe you have been billed incorrectly, please notify us within 7 business days of receiving your invoice or payment confirmation.
Verified billing errors will be corrected as quickly as possible.
Cancellations
Clients should notify First World Hospitality as soon as possible if staffing services are no longer needed.
Cancellation policies may vary depending on the timing of the cancellation and whether staff have already been scheduled or dispatched.
Job Applicants
There is no fee to apply for employment opportunities through First World Hospitality.
Applicants are never charged for submitting applications or being considered for employment.
Contact Us
If you have any questions regarding this Refund Policy, please contact us:
First World Hospitality
Phone: (917) 202-8099
Email: firstworldhospitality2023@gmail.com
Mailing Address:
5900 Balcones Drive #30404
Austin, TX 78731