Refund policy

Refund Policy

Last Updated: July 13, 2026

Refund Policy

At First World Hospitality, we are committed to providing reliable staffing solutions and exceptional service to our clients.

Because we provide professional staffing services rather than physical products, the following refund policy applies.


Staffing Services

Payments made for staffing services are generally non-refundable once staffing has been scheduled, employees have been assigned, or services have begun.

If a staffing request is canceled before staff have been assigned or work has commenced, refund eligibility will be reviewed on a case-by-case basis.


Service Concerns

If you experience an issue with the services we provide, we encourage you to contact us as soon as possible.

We will work with you promptly to investigate the matter and, where appropriate, provide a reasonable resolution. This may include replacing staff, adjusting future services, or another mutually agreed solution.


Billing Errors

If you believe you have been billed incorrectly, please notify us within 7 business days of receiving your invoice or payment confirmation.

Verified billing errors will be corrected as quickly as possible.


Cancellations

Clients should notify First World Hospitality as soon as possible if staffing services are no longer needed.

Cancellation policies may vary depending on the timing of the cancellation and whether staff have already been scheduled or dispatched.


Job Applicants

There is no fee to apply for employment opportunities through First World Hospitality.

Applicants are never charged for submitting applications or being considered for employment.


Contact Us

If you have any questions regarding this Refund Policy, please contact us:

First World Hospitality

Phone: (917) 202-8099

Email: firstworldhospitality2023@gmail.com

Mailing Address:

5900 Balcones Drive #30404

Austin, TX 78731